Delivery and returns

Delivery of your package

Thanks to the Présidence de la République Store, you can benefit from free delivery*, offers or reduced prices... depending on your purchases. 

For France :

Order less than 39€ : Variable tariff depending on the desired delivery service (collection point, Colissimo without signature or counter-signature …) on a weight basis, volume of all your articles.

Order of over 39€ : Free delivery


For Europe and international :

Variable tariff depending on the desired delivery service and calculated on weight basis / volume of all your articles. (* : delivery costs in euro and incl.taxes valuable for France, Corse and Benelux. For all other delivery point, contact us, from Monday to Friday, from 9:30 AM to 7:30 PM by telephone : +33 (0)2 48 70 40 40 ).

Returns

If you do not like a product, you have 15 days from the date of receipt of your package to return it.
You may not return your product after this period.

Why return a product bought on boutique.elysee.fr?
– My purchase is not right for me: the product is not attractive or practical, I don’t like the colours, etc.
– There is a problem with my product: the product is faulty (and I have not misused it or taken it apart).

How can I return my product purchased on boutique.elysee.fr by post?

It couldn’t be easier:

1) Log in to your customer account on the online store
2) Click on the relevant order in the ‘My previous orders’ tab
3) Select the product(s) to be returned and click on ‘Generate a return’
4) After checking it, download and print the return form
5) Attach this form to your return package and send it to the following address:

Boutique de la Présidence de la République 
Expendo Organisation
1 rue Maryse Bastié
18110 Pigny - FRANCE